We know how exciting it is waiting for your parcel goodies to arrive – and we’re here to help if you're wondering where it’s got to.
The easiest way to check the status of your order is by logging into your account. You can view your order history, tracking details (once your parcel has been dispatched), and more. Log into your account here.
Estimated delivery times
We ship from our studio in the UK and aim to get your order packed and on its way as quickly as possible. Once dispatched, delivery times are typically:
- UK: 1-2 business days
- Europe: 3-5 business days
- USA: 5-7 business days
- Rest of world: 8-10 business days
Please note, these are estimated shipping times provided by our couriers, and while we do our very best to get your parcel to you promptly, we sadly cannot guarantee delivery within these windows.
A note about customs
For international orders, your parcel may be held by customs before delivery. This process varies by country and can occasionally cause delays that are out of our hands. We appreciate your patience while your order makes its way through!
For full details on our delivery times, shipping methods, and everything else you might like to know, please visit our Shipping page.