Refer a friend terms and conditions
Our Refer-a-Friend programme rewards you for introducing friends to Tom’s Studio. By participating, you agree to the following Terms & Conditions.
1. How the Referral Programme Works
Existing customers (“Referrers”) may invite friends (“Referees”) to shop at Tom’s Studio using a unique referral link.
When a Referee places their first qualifying order, both the Referrer and the Referee will receive a reward, subject to these Terms.
2. Referral Rewards
Referee (Friend) Reward
The Referee will receive a single-use discount code applied at checkout on their first purchase only:
United Kingdom: £10 off orders over £50
United States: $15 off orders over $75
European Union: €10 off orders over €60
Eligibility is determined by the Referee’s billing country at checkout.
Offers may not be combined with other discount codes unless explicitly stated.
Referrer Reward
Once a Referee completes a qualifying purchase, the Referrer will receive a single-use discount code for use on a future Tom’s Studio order.
The value of the reward matches the Referee reward for that region (£ / $ / €).
Reward codes are issued after the Referee’s order has been successfully validated (returns or cancellations void the reward).
3. Reward Code Expiry
All referral reward codes expire 90 days from the date of issue.
Expired codes cannot be reissued, extended, or redeemed.
It is the Referrer’s responsibility to redeem their reward before expiry.
4. Eligibility & Limitations
Referees must be new customers who have not previously placed an order with Tom’s Studio.
Referrals must be made to genuine individuals; self-referrals are not permitted.
Tom’s Studio reserves the right to withhold or cancel rewards where referrals appear to be fraudulent, abusive, or in violation of these Terms.
Referral rewards have no cash value and cannot be exchanged for cash or credit.
5. Discount Code Conditions
Referral reward codes are:
Single-use only
Non-transferable
Valid only during the stated validity period
Referral rewards cannot be applied retroactively to previous orders.
Codes are subject to minimum spend thresholds as set out in Section 2.
6. Geographic Application & Currency
The referral programme operates internationally.
Rewards are displayed and communicated in local currency; however, redemption values are subject to Tom’s Studio’s internal currency conversion methodology.
The applicable reward and currency are determined by the Referee’s billing country.
7. Email Communications
United Kingdom & European Union: Marketing emails related to the referral programme are only sent to customers who have opted in to marketing communications.
United States: Referral programme emails may be sent to all customers in accordance with applicable CAN-SPAM regulations.
Transactional emails relating to referral rewards (such as reward issued, pending, or expired notifications) are sent regardless of marketing opt-in status.
8. Programme Changes & Termination
Tom’s Studio reserves the right to amend, suspend, or end the referral programme at any time.
Changes will not affect rewards already issued, unless necessary to prevent fraud or misuse.
9. General
Participation in the referral programme constitutes acceptance of these Terms & Conditions.
Tom’s Studio’s decisions regarding the referral programme are final.